Contact Options
Email: Send email to A-1
Phone: (860) 691-3090
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Appointment
To request an appointment to service your car, truck, or classic auto, please click here.
Hours
Mon - Fri: 8 AM to 5 PM
Sat - Sun: Closed
Location
Customer Testimonials
Since 2004, A-1 Auto Center LLC has provided motorists in the Southeastern CT area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, and Miscellaneous Services.
Our goal is to offer the best services available at affordable prices to get you back on the road in no time.
But, don't take our word for it, here's what some of our customers have said about the service they received on their car, truck, or classic automobile.
My visit to A1 Auto Center was a very positive experience. This morning I called AAA to share the many ways your center
impressed me. Within a short time, you assessed the trouble that you were able to see. Once the new part was delivered,
you tested your theory. Another part was ordered and then tested. The trouble was confirmed. Along the way, the women at
the front desk informed me of the mechanic's progress and explained the process in clear and sequential steps. They also
were courteous and patient with every phone call and stop-by client. It was a long day but the problem was solved. It
needed some strategic thinking to figure it out. The mechanic that worked on my car even came out to show me the part and
explain what happened. If A1 was closer to my home, I would return. They are efficient and effective.
– Eileen M.
I would give A-1 100 stars if I could! My husband and I were on our way from MA to CT to
visit family when our engine overheated on the highway. We were able to pull off and get
towed to a repair shop, but we're unfamiliar with the area and nervous that no one would
be able to help us at 4pm day of. We called A-1 and not only did they say they would take
a look at our car that day if we were towed there, but the front desk staff also asked if
we were safe and even offered to come pick us up if we were not. SO KIND and so helpful
when you're panicking on the road side! We got towed to the shop and they were able to
diagnose our problem and order the part. By the next day at 12pm they were completely done
with the work and it came in at a lower cost than the estimate! ALL of the staff
(especially the women up front who we primarily communicated with) were fantastic and
so empathetic as we were very nervous about being somewhat stranded! They were polite,
competent, and answered all of our questions. The sweetest part? When we got home from
our trip we came to find they sent us a postcard thanking us for choosing them and
wishing us well. How considerate and truly above and beyond! If we are ever in the area
again and in need of car work, they will be our first call and recommendation to others.
Thank you A-1!!
– Melissa L., Chicago, IL
We are happy to have found A-1. We believe they did a good job repairing our truck at a
fair price. Customer service was terrific. All those we came into contact with were
friendly and knowledgeable. Additionally, my elderly mother in law recently stopped in
and asked for help putting air in her tires. They were so nice to help her right away.
Finding good quality auto service with good customer service in the area isn't easy. We
are happy to recommend A-1.
– JK, Westbrook CT
The team at A-1 Auto always does an amazing job and the prices are outstanding. I always
hear wonderful things about this company and have been very impressed every time I've been
there. Everything is done professionally and there are no hidden surprises.
– Scott F., Oakdale, CT
I would like to thank A-1 Auto center for their generous donation
to the animal shelter, they even came with a big novelty check! I
LOVE IT! Thank you very much. Please stop by their shop for all
your automotive needs!
– Waterford-East Lyme Animal Control
To the Crew at A1, My son just brought my Toyota Echo back to me
with 2 brand new snow tires and a new belt. Now we are all ready for
winter, and it is nice to know there are still people who can always
be relied on to do such nice work.
– Marge V.
Chris, You meet very few people in your lifetime that you can consider
special. You and your "gang" of wonderful people made my day. Many Thanks.
– Bill W.
For over five years, my family has been bringing our five cars and
a truck to A-1 Auto Center in Niantic. A-1 is a family-owned and
operated business with knowledgeable long term employees. Service is
prompt and courteous. Great attention is paid to each vehicle's repair
and ongoing maintenance - especially important in our older rolling
stock - and all our vehicles run very well thanks to A-1.
– Dan W.
I have been going to A1 for about 3 years. I have brought
all of my cars and trucks there ever since my bad
experiences at All Pro Automotive in Old Lyme. Chris
and his staff are informative and offer suggestions so
you don't have to pay for things you don't need. And if
for some reason something doesn't keep working after
they have worked on it, they take the time to correct
it. It's hard to find mechanics you can trust who also
have the know-how and you can't go wrong with A-1 Auto!
– Jeff K.
A1 takes the time to explain my repairs and how I can best avoid
them next time. He doesn't treat me differently as a teenager than
any other customers. They take time and explain the repair and will
offer inexpensive options if they can and they do work quickly.
– AA
Perhaps the best 2 things I can say about A1 auto is that I have
never had to bring a repair back in for the same thing. Each repair
was done right and thoroughly the first time. Secondly, A1 is the
only repair shop that EVER came in under estimate, by $150 due to
not needing a part. Anywhere else they would have charged me, but
not A1, totally trustworthy.
– MM
We have our three cars serviced at A1 Auto, and have always been given
the best service in maintaining everything from engines to brakes, timing
belts and mufflers. We have trust and confidence the work will be done with
quality and integrity. The evaluations are honest and informative and costs
are always reasonable. We HIGHLY recommend A1 Auto for all your car's
maintenance needs!
– Patrice Rando
